As electric vehicles (EVs) become the future of mobility, Ather stands out as one of India’s most innovative brands. With performance-oriented EVs like the Ather 450X and 450S, Ather has built a reputation for quality, intelligence, and sustainability. The BIA Ather Service Center in Bangalore upholds this promise by delivering exceptional after-sales support to every Ather owner. Whether you’re a first-time visitor or a regular customer, knowing what to expect from the service center—and how to prepare for your visit—can ensure a smooth and efficient experience.
Why BIA Ather’s Service Center is a Game-Changer in EV Maintenance
The BIA Ather Service Center is not just another EV workshop. It represents Ather’s vision of hassle-free ownership, offering a seamless ecosystem of smart diagnostics, prompt servicing, and transparent pricing. Located strategically in Bangalore, it is equipped with state-of-the-art infrastructure and trained technicians to meet every aspect of your vehicle’s needs.
What Services Are Offered at BIA Ather Service Center?
Whether it’s routine maintenance or a complex repair, BIA Ather Service Center provides a wide range of EV-specific services.
1. Scheduled Preventive Maintenance
Following a strict maintenance schedule, Ather recommends check-ups at specific intervals—every 5,000 km or 6 months. These include:
- Battery health diagnostics
- Motor and transmission check
- Brake inspection and tuning
- Firmware updates
- Tyre condition and pressure checks
2. Accidental Repairs & Insurance Claims
In case of accidents or cosmetic damage, the service center handles dent removal, panel replacements, and insurance coordination. All repairs are conducted using OEM-certified parts, preserving the integrity of your vehicle.
3. Battery Replacement and Software Updates
Battery performance is central to EVs. BIA Ather ensures that only genuine lithium-ion cells are used during replacements. Additionally, the service center regularly pushes OTA (Over-the-Air) firmware updates, improving performance and adding new features.
4. Pick-Up & Drop Services
For added convenience, BIA Ather offers doorstep pick-up and drop-off for service appointments within Bangalore city limits. This ensures minimal disruption to your routine while maintaining your EV’s health.
How to Book a Service Appointment at BIA Ather
Ather makes it simple to book a service. You can do this via:
- Ather App: Navigate to the ‘Service’ section and schedule your slot.
- Website Booking: Log in to your Ather account and choose your preferred time slot.
- Customer Support: Call the BIA Ather helpline for immediate assistance.
Once booked, you receive:
- Real-time updates
- Estimated cost before service
- Digital job cards and final invoices via email and app
How to Prepare for Your Ather Service Visit
A little preparation ensures a seamless experience at the service center. Here’s what you should do:
1. Backup and Sync Your Data
Before handing over your Ather scooter, make sure all your ride data is synced with the cloud through the Ather App. This ensures no loss of valuable performance statistics or navigation logs.
2. Remove Personal Belongings
Ensure you’ve emptied the under-seat storage and removed any accessories. This helps technicians work efficiently and prevents loss or damage.
3. Note Down Specific Issues
If you’ve experienced specific problems (e.g., motor lag, charging issues, noise during braking), make a quick note so you can relay it clearly to the technician during check-in.
4. Carry Necessary Documents
Bring your RC book, insurance copy, and previous service records. This helps in faster claim processing and ensures service continuity.
What Sets BIA Ather Apart from Other EV Service Providers?
1. Transparent Billing and Real-Time Tracking
Through the Ather app, you can track the service progress live, see what’s being done, and get alerts if any additional work is required. There are no surprise charges, and every part replacement is listed clearly.
2. Eco-Friendly Service Practices
From using eco-safe degreasers to recycling old batteries responsibly, the BIA Ather Service Center aligns with green service protocols, ensuring that EV maintenance is as sustainable as EV driving.
3. Dedicated Customer Support
Have a query post-service? Their customer success team offers immediate help via WhatsApp, calls, or emails, addressing any concern you may have—even after delivery.
Final Thoughts: Why Regular Service at BIA Ather Matters
Your Ather isn’t just a scooter—it’s a smart, connected mobility solution. Regular servicing at BIA Ather’s Service Center ensures that it stays safe, efficient, and up-to-date. From battery care to software updates, BIA offers the gold standard in EV servicing, making your ownership experience smooth, economical, and rewarding.
